10/31/23 | 39 min
The Power of Integrated Communications with Matt Dugan, VP of Data Platforms at AT&T
Episode Overview
In this episode, Matt Dugan, VP of Data Platforms at AT&T, shares with us what it means to delight the customer through interesting deployments in customer service and cost optimization, how AT&T is employing LLMs, and how businesses are now limited only by the pace of their cleverness.
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GUESTS
Matt DuganVP of Data Platforms at AT&T
In this episode, Matt Dugan, VP of Data Platforms at AT&T, shares with us what it means to delight the customer through interesting deployments in customer service and cost optimization, how AT&T is employing LLMs, and how businesses are only limited by the pace of their own cleverness.
Steve HammHost, Author, and Journalist
Steve Hamm is an award winning journalist, author, and documentary filmmaker. He has been writing about the tech industry for more than 30 years, including journalism stints at BusinessWeek and the San Jose Mercury News. His book credits include Bangalore Tiger, The Race For Perfect, Making the World Work Better, Smart Machines, and soon to be released- The Rise of the Data Cloud.
SPONSORED BY SNOWFLAKE
Snowflake makes enterprise AI easy, efficient and trusted. More than 10,000 companies around the globe, including hundreds of the world’s largest, use Snowflake’s AI Data Cloud to share data, build applications, and power their business with AI. The era of enterprise AI is here. Learn more at snowflake.com (NYSE: SNOW).