Episode 79
The Power of Integrated Communications with Matt Dugan, VP of Data Platforms at AT&T
Guests: Matt Dugan & Steve Hamm
GUESTS
Matt Dugan
VP of Data Platforms at AT&T
In this episode, Matt Dugan, VP of Data Platforms at AT&T, shares with us what it means to delight the customer through interesting deployments in customer service and cost optimization, how AT&T is employing LLMs, and how businesses are only limited by the pace of their own cleverness.
Steve Hamm
Host, Author, and Journalist
Steve Hamm is an award winning journalist, author, and documentary filmmaker. He has been writing about the tech industry for more than 30 years, including journalism stints at BusinessWeek and the San Jose Mercury News. His book credits include Bangalore Tiger, The Race For Perfect, Making the World Work Better, Smart Machines, and soon to be released- The Rise of the Data Cloud.