At Snowflake, we put the customer first by delivering industry-best technology. We further that commitment and also explain the responsibilities of our customers with a number of documents. If you’re a valued Snowflake customer, or want to become one, we’ve assembled these documents for your quick reference. From time to time this list will change as we update these documents and create others to further serve our customers.
Legal
Policies and Addenda
Acceptable Use Policy (Política de Uso Aceitável)
Data Processing Addendum (Anexo de Tratamento de Dados)
Priority Support Services Description
Security Addendum (Anexo de Segurança)
Support Policy and Service Level Agreement (Política de Suporte e Contrato de Nível de Serviço)
Local Country Addendum (Adendo Local)
Transfer Mechanism Site (Site de Mecanismo de Transferência)
Other
Provider and Consumer Regional Terms
U.S. Government Amendment to Snowflake Provider and Consumer Terms
Marketplace Capacity Drawdown Program Terms
Event Partner Terms and Conditions
Snowflake Community Terms of Service
Terms applicable to non-Service customers using a Snowflake Data Clean Rooms Managed Account may be found here.